Frequently Asked Questions

An all-natural, botanically-infused mixture of butters, oils and waxes.

A Balm is a traditional skin care topical used since the dawn of humankind.

Our Shea Butter Balms contain no water-based ingredients.

Simply put, Balming is good for you.

Unlike synthetic and overly-processed moisturizers, our Balms act as a skin protectant, emollient, and humectant.

Balms reinforce the skin’s natural acid mantle layer, sealing in hydration that would otherwise be lost to the ambient environment.

Our all-natural phyto-active ingredients contribute to healthy, glowing skin.

Our Balms are firm and tactile, with a smooth, rich texture, and limited greasiness.

Using one or two fingertips, firmly but smoothly press through and along the Balm surface allowing the desired amount to accumulate in a small curl.

One can gently apply Balm directly to the desired site, or first rub between both hands allowing to melt into a thin, applicable layer.

Our Balms contain all-natural ingredients traditionally used for skin care and wellness.

We choose essential oils based on their inherent low photo-toxicity and limited capacity to sensitize.

Sensitization refers to the process by which the topical application of an essential oil elicits an inflammatory dermal (skin) response. This manifests as either an immediate local irritation, or a delayed hypersensitivity response after repeat exposure.
Photo-toxicity occurs when certain volatile compounds applied to the skin are exposed to UV light, initiating a topical inflammatory reaction.

Any individual may experience a sensitivity reaction to a particular essential oil.

We recommend patch testing any Balm on a small area of skin prior to general use.

Our all-natural Balms are heat sensitive, with an average melting point of 100 degrees F.

They can have a notably different texture depending upon ambient conditions

Balm that has been repeatedly exposed to heat/cold cycles may become waxy or grainy over time.

We recommend against leaving Balm in a car on a warm day.

To refresh overexposed Balm, gently melt until liquid and then freeze back into form.

The most simple and practical Balm melting techniques include:

Scoop out Balm into a double-boiler, melt over low heat.
Scoop out Balm into a microwave-safe vessel, melt on low heat 20-30 seconds.
In a heat-proof vessel, pour 2 cups of boiling water over a closed Balm tin for 15 minutes.
On a hot day, leave the Balm tin in direct sunlight for 2-3 hours.

Once melted allow the Balm to begin cooling for 15 minutes.

Then immediately place in freezer to shock for an additional 15 minutes.

The Balm will now have its original texture profile restored.

Let return to room temperature and enjoy!

Always handle a hot tin with care.

Never apply an open flame directly to tin nor place tin into the microwave.